Privacy Policy

Information We Collect

When you use our website or book an installation, we may collect:

• Contact information: Name, email address, phone number
• Vehicle information: Make, model, year, color, VIN (optional)
• Payment information: Processed securely through Stripe. We do not store your credit card details.
• Booking preferences: Preferred dates, times, and installation location
• Website analytics: Page views, vehicle checker usage, and booking funnel activity via Plausible Analytics (privacy-friendly, no cookies, no personal data)

How We Use Your Information

• To process and fulfill your installation booking
• To communicate with you about your appointment
• To share relevant details with your assigned installer (name, phone, vehicle, appointment time)
• To send booking confirmations and post-install follow-ups
• To improve our website and service

Payment Processing

All payments are processed through Stripe, Inc. Your payment information is transmitted directly to Stripe's secure servers and is never stored on our systems. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

Analytics

We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA, and PECR. All data is aggregated and cannot be used to identify individual visitors.

Data Sharing

We do not sell your personal information. We share your information only with:

• Your assigned installer (to schedule and perform your installation)
• Stripe (to process payments)
• Transactional email services (to send booking confirmations)

Data Retention

We retain your booking and contact information for as long as necessary to provide our services and for our legitimate business purposes. You may request deletion of your data at any time by contacting us.

Contact

For privacy questions or data deletion requests, contact us at hello@aios.llc.